White Paper

Leading Through Downsizing Under Policy Shifts:

The Case for Executive Coaching in SMBs
May 2025

Introduction

Small and mid-sized businesses are no strangers to uncertainty, but recent political and economic shifts have amplified the challenges they face. In particular, President Donald Trump’s policy moves – from abrupt federal spending cuts to trade tariffs – are creating headwinds for many companies. Leaders of these businesses may find themselves forced into difficult decisions, including organizational downsizing, to adapt to reduced revenues or rising costs. This white paper explores how executive coaching serves as a strategic asset for Founders and CEOs during such turbulent times. It will illustrate how Trump-era policy changes can pressure businesses into layoffs, and how an executive coach can support leaders in making tough calls while also guiding affected employees toward new opportunities. From managing the emotional fallout and operational hurdles to preserving company culture and ethical standards, executive coaching can help leadership navigate downsizing with resilience and integrity.

Policy Turbulence and Downsizing in Small to Mid-Sized Businesses

Recent policy shifts under the Trump administration have had cascading effects on small and mid-sized businesses, in some cases triggering layoffs and cutbacks. For example, a cost-cutting spree in federal spending has “compromised” critical revenue streams for government contractors, forcing painful payroll reductions. One Maryland consulting firm lost nearly half its revenue when federal funds were frozen – as a result, it had to cut 20% of its staff (abcnews.go.com). Similarly, a Colorado career-development company saw 80% of its annual revenue vanish after federal contracts were canceled, putting the firm on the brink and compelling its CEO to consider layoffs (abcnews.go.com) (abcnews.go.com). These scenarios underscore how sudden political decisions can “create uncertainty, not just for owners, but for employees, clients, and the economy as a whole” (abcnews.go.com).

Trade policies have been another destabilizing factor. Tariffs championed by Trump aimed to protect American manufacturing but often produced the opposite effect: Goldman Sachs estimated that while tariffs might create 100,000 manufacturing jobs, they would destroy about 500,000 others (reason.com). In one notable case, Mack Trucks – a major employer in Pennsylvania – announced plans to lay off up to 350 workers, explicitly citing “market uncertainty... and the impact of tariffs” as drivers of reduced demand (reason.com). The way layoffs are handled in such situations can have a lasting impact on an organization’s health. As Forbes observed, the approach to layoffs can deeply affect company culture, morale, and trust – high-stakes moments like these call for clear, empathetic leadership and strategic communication (especially when decisions stem from external policy pressures).

In this environment of policy-driven turmoil, many small to mid-sized business leaders are grappling with questions: How do we downsize responsibly when faced with a sudden revenue shortfall? How can we support employees we must let go, and keep those who remain engaged and motivated? This is where executive coaching proves its value, acting as a stabilizing force and guide for leaders amidst the chaos.

The Human and Organizational Impact of Downsizing

Downsizing is more than a balance-sheet adjustment – it is an emotional and cultural earthquake within an organization. Leaders must contend not only with financial realities but also with the human toll of their decisions. For employees who lose their jobs, layoffs represent a personal crisis: there is often a grieving process, a blow to confidence, and anxiety about finding the next opportunity (ragan.com). Even those who remain employed are impacted; “layoff survivors often struggle with psychological impacts from the downsizing, including guilt, anxiety, and depression”, according to Harvard Business Review (hbr.org). In the aftermath of layoffs, trust in leadership can falter and morale can plummet. Survivors may live in “a state of diminished trust and morale” as they fearfully await another round of cuts (hbr.org). All too often they are also asked to shoulder heavier workloads, picking up tasks left behind by departed colleagues (hbr.org).

From an operational standpoint, downsizing can disrupt workflows and productivity. Managers must rapidly redistribute responsibilities and prevent mission-critical knowledge from walking out the door. There is also a cultural impact: layoffs, if handled poorly, can erode a company’s culture of teamwork and loyalty, replacing it with a climate of fear. The way leaders conduct themselves during a downsizing sends a powerful message about the organization’s values. As one leadership expert noted, “the way layoffs are handled can have a lasting impact on company culture, morale, and trust.” Employees will remember whether tough decisions were made with transparency and compassion or with cold indifference.

For the founder or CEO, the emotional burden is substantial. Being the one to decide “who stays and who goes” and to deliver the bad news weighs heavily. An executive interviewed about recent tech-sector layoffs described the experience aptly: if you’re the decision-maker, “you have the psychological weight of those choices” on your shoulders (ragan.com). It’s not uncommon for leaders to feel guilt, stress, and even second-guessing during this period. Moreover, they may feel isolated – a founder going through layoffs cannot fully confide in subordinates, and personal friends or family might not grasp the business complexities at play. This combination of high pressure, high stakes, and loneliness is where an executive coach can make an immense difference.

The Executive Coach’s Role in Navigating Downsizing

Executive coaching is a professional development practice where a trained coach partners one-on-one with a leader to help them improve their leadership effectiveness, navigate challenges, and achieve their goals. During a downsizing triggered by external pressures (like policy changes or economic downturns), an executive coach becomes an invaluable ally to the CEO/Founder in several ways:

  • Strategic Decision-Making and Ethical Clarity: A coach provides a confidential sounding board as the leader works through the tough decisions about restructuring and layoffs. By asking probing questions and aligning actions with the leader’s core values, the coach helps ensure that decisions are both strategically sound and ethically considered. This might involve examining criteria for layoffs to ensure fairness (e.g. based on role redundancy and business need rather than personal bias), or exploring alternatives to layoffs (such as pay cuts or reduced hours) to minimize harm. The coach helps the leader see the broader picture beyond immediate panic, bringing clarity to what must be done versus what can be saved. In the ABC News example above, one small business owner chose to first explore cutting her own salary to prevent layoffs as much as possible (abcnews.go.com) - a difficult but values-driven choice likely reinforced by clear-eyed reflection, the kind of reflection a coach can facilitate. Through it all, the coach serves as an accountability partner to make sure the how of downsizing aligns with the leader’s integrity and the company’s stated principles. This guidance fosters ethical clarity, so that even in letting people go, the CEO can maintain self-respect and the respect of others for handling it honorably.
  • Communication and Maintaining Trust: How a leader communicates downsizing decisions is critical. Authentic, transparent communication can maintain a bedrock of trust even when the news is bad, whereas poor communication will compound damage to morale. Coaches often assist leaders in crafting their message and delivery. An executive coach can role-play difficult conversations, helping the leader find words that are clear, truthful, and empathetic. As one industry expert advises, “say what needs to be said. Say it clearly. Say it with genuine care. And then keep showing up.” Leadership isn’t about having perfect words, but about having the courage to be transparent and the empathy to support your team (linkedin.com). A coach will stress the importance of timely all-hands meetings, one-on-one check-ins with key team members, and being present and available for questions. By communicating forthrightly about why the downsizing is happening (e.g. “Our revenue dropped 50% due to a canceled contract, so we must scale back to survive”), and outlining a vision for the future, the leader can reduce gossip and speculation. Executive coaches also guide leaders on tone: balancing candor about challenges with optimism about rebuilding. This approach is aligned with Forbes’ guidance that leaders should lead through layoffs with dignity, trust, and heart, acknowledging emotions and clearly explaining decisions while charting a path forward (facebook.com). Such coached communication helps preserve a degree of morale and keeps remaining employees engaged rather than disengaging in fear.
  • Managing Emotions and Preserving Morale: In the thick of downsizing, a leader’s own emotions can run high – anxiety about the company’s future, sorrow for departing staff, perhaps anger at the external forces that caused the crisis. An executive coach provides emotional support and perspective, helping the leader process these feelings in a healthy way outside of work interactions. This ensures that when the leader is in front of their team, they can project composed, steady confidence (not false cheer, but resolute optimism). Coaches may teach or reinforce coping techniques from psychology, such as mindfulness or reframing negative thoughts, so the leader can stay resilient for the team. The coach also reminds the leader to show empathy towards surviving employees who may be demoralized. Rather than retreating into purely tactical focus, great leaders (often with a coach’s prompting) double down on cultural values after layoffs – for example, reaffirming the company’s mission and how remaining employees contribute to it, or recognizing people’s extra efforts. In practical terms, a coach might help the CEO devise a short-term plan to boost morale, such as team-building activities for those left or town-hall meetings to hash out concerns. Leadership research shows that empathy and showing “heart” during layoffs builds trust and can set the stage for a faster cultural recovery (linkedin.com). Thus, the coach’s guidance in the emotional realm helps the leader keep the company culture intact and even strengthen it by handling the downturn with humanity.
  • Supporting Affected Employees’ Transitions: A truly compassionate downsizing doesn’t end with the layoff announcement – it also involves helping those who are losing their jobs to land on their feet. Executive coaches often encourage leaders to offer career transition support as part of the downsizing process. This might include providing outgoing employees with access to coaching or counseling, job search resources, or extended benefits. In fact, some organizations now include coaching as part of their layoff toolkit, alongside severance packages (ragan.com) (ragan.com). For example, companies might offer a stipend for laid-off employees to hire a career coach or resume consultant (ragan.com). Why? Because being laid off is both an emotional and professional trauma, and coaching can help people navigate the upheaval. From the employer’s perspective, extending this support isn’t just kindness – it also protects the company’s reputation and maintains goodwill with those employees (who might become customers or boomerang back in the future). A coach working with the leadership team can devise these outplacement strategies and even help implement them. Coaches themselves have risen to the occasion in recent waves of layoffs: a collective of coaches offered pro bono coaching to tech sector employees affected by layoffs, yielding promising results as many clients not only landed new jobs but rebuilt confidence and clarified their career direction through coaching (ragan.com). Founders and CEOs who partner with an executive coach are encouraged to think beyond the transaction of a layoff and focus on the people. This means delivering the bad news with empathy and providing resources for next steps. Such actions help affected staff see that the layoff was a business necessity, not a personal disregard, and it helps those remaining see that leadership “does right” by its people. The coach, in essence, helps the leader uphold an ethical duty to employees even in departure – preserving a sense of integrity and caring in the organizational culture.

Coaching Outcomes: Resilience, Clarity, and Forward Momentum

Navigating a downsizing with the help of an executive coach yields tangible benefits for both the leader and the organization. Leaders report increased self-awareness, empathy, and clarity of purpose after working with coaches during crises (ragan.com). These traits are invaluable in guiding a company through storms. For example, by staying self-aware of stress and biases, a CEO can avoid knee-jerk decisions and communicate more thoughtfully. Empathetic leadership, as fostered by coaching, ensures that those impacted by layoffs are treated with respect and that remaining employees feel valued. Clarity of purpose enables the leader to rally the organization around a future vision, even if it’s a smaller team moving forward.

Companies that manage downsizing gracefully tend to recover faster. Research has shown that mishandled layoffs can have long-term costs: employee engagement can take 18–24 months to recover after mass layoffs, and high performers often quit in the aftermath if trust is broken (facebook.com). Coaching mitigates these risks by equipping leaders to handle the process as fairly and transparently as possible. A coached leader is more likely to communicate a clear plan for stabilizing the business, thereby reducing the lingering uncertainty that haunts survivors. They are also more likely to invest in the remaining team’s development and well-being, knowing that rebuilding morale is critical. All of this translates to a more resilient organization post-downsizing – one where the core culture of trust can be preserved even as the company size changes.

Moreover, engaging an executive coach during downsizing sends a positive signal to stakeholders. It shows that the founder/CEO is committed to thoughtful leadership and is proactively seeking expert guidance to steer through difficulty. Investors, board members, and employees alike can take some reassurance from the fact that the leader is not handling the crisis in isolation. This proactive stance can maintain or even boost confidence in leadership’s ability to navigate future challenges.

Finally, the personal growth of the leader through this process cannot be understated. Many executives find that surviving a downsizing with their integrity and relationships intact becomes a defining experience that makes them stronger leaders going forward. With a coach’s help, they often learn profound lessons in communication, empathy, and decision-making under pressure. These lessons leave them better prepared for whatever hard decisions lie ahead, whether that’s further navigating Trump-era economic volatility or seizing new opportunities in the recovery phase.

Conclusion

Organizational downsizing in the context of political and economic upheaval – such as the current landscape shaped by Trump’s policies – is an arduous journey for any small or mid-sized business leader. Yet, it is a journey that can be navigated successfully with the right support. This white paper has made the case that executive coaching is not a luxury but rather a critical resource during such times of change. An executive coach acts as a trusted guide, helping founders and CEOs chart a course through financial storms while staying true to their values and people. From mitigating the emotional and cultural fallout of layoffs to ensuring clear communication and ethical decision-making, coaching provides the scaffolding that holds up leaders when the weight of tough choices might otherwise cause them to falter.

For founders and CEOs reading this, the message is clear: you do not have to make these hardest decisions alone. In fact, your company’s future – and your own peace of mind – will be better served if you lean on an experienced coach as you lead through uncertainty. Businesses that downsize with compassion and clarity can emerge leaner but poised for recovery, retaining the trust of employees and stakeholders. By investing in executive coaching during a downsizing, you are really investing in sustained leadership excellence under the most challenging conditions. In the end, how you lead in crisis will define your legacy. With an executive coach by your side, you can lead in a way that not only stabilizes your organization, but also honors the humanity of everyone involved – ensuring that when better days arrive, your company is united, resilient, and ready to grow again.