Privacy Policy

Welcome to Solution Dragon, LLC ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy applies to our websites, including but not limited to: https://solutiondragon.com and https://news.solutiondragon.com (collectively, the "Site"), and any services we offer. It explains how we collect, use, share, and protect your personal information.

By using our Site, you agree to the collection and use of information in accordance with this policy.

We collect information in a few different ways to provide and improve our services to you.

1. Information You Provide to Us Directly
• Contact and Communication: When you contact us via email, use a contact form, or schedule a consultation, you provide us with personal information such as your name, email address, and the content of your message.
• Newsletter Subscription: When you subscribe to our newsletter, we collect your email address and, optionally, your name to send you marketing communications
• Blog Comments: When you leave a comment on our blog, we collect the data shown in the comments form (such as your name and email address), your IP address, and browser user agent string to help with spam detection.
• Account Registration: If you register for an account on our blog, we collect the personal information you provide in your user profile, such as a username, email address, and name.
2. Information We Collect Automatically
• Cookies and Similar Technologies: We use cookies to operate and administer our Site. A cookie is a piece of information sent to your browser that allows our Site to remember information about your visit. We may use cookies to help you log in, save your preferences (like your name and email in a comment form), and understand how you interact with our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.
• Log Data: Like most websites, our servers automatically record information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and other statistics.

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Service: To deliver the executive coaching and consulting services you request and to manage our Site, including user accounts and comments.
• To Communicate With You: To respond to your inquiries, schedule meetings, and provide customer support.
• To Send Marketing Communications: If you subscribe to our newsletter, we will use your email address to send you updates, news, and other marketing materials. You can opt-out at any time.
• To Improve Our Site: To understand how our users interact with the Site so we can enhance the user experience and develop new features.
• For Business Administration: To store your information in our Customer Relationship Management (CRM) system to manage our client and prospect relationships effectively.
• For Security and Fraud Prevention: To monitor for and prevent spam, and to protect the security and integrity of our Site.
• To Comply with Law: To meet legal obligations and for compliance purposes.

We do not sell your personal information. We may share your information with third-party service providers who act as data processors on our behalf. These include:

• Third-Party Service Providers: We share your information with vendors and service providers who support our business operations. This includes providers of:
• Website hosting
• Customer Relationship Management (CRM) systems
• Email marketing and newsletter distribution platforms
• Spam detection services
• Appointment scheduling platforms (e.g., Calendly)

NOTE: These providers are contractually obligated to protect your data and use it only for the services we request.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
• Marketing Subscriptions: We retain the information for your newsletter subscription for as long as you remain subscribed.
• Client and Prospect Data: We retain information stored in our CRM for the duration of our business relationship and for a reasonable period thereafter for administrative purposes.

You have certain rights regarding your personal information. These include the right to:

• Opt-Out of Marketig You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link provided in every email.
• Access: Request a copy of the personal information we hold about you.
• Rectification: Request that we correct any information you believe is inaccurate or incomplete.
• Erasure: Request that we erase your personal data, under certain conditions.
• Object to Processing: Object to our processing of your personal data.

To exercise any of these rights, please contact us at support@solutiondragon.com.

The security of your data is important to us. We use commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

If you have any questions about this Privacy Policy, please contact us by email: support@solutiondragon.com